Job Title: Program Manager
Location: This role is open to Remote workers.
As a Program Manager, you will be at the forefront of managing and enhancing our client’s learning programs, portals, and key projects. You will be responsible for the daily management of learning assets, supporting strategic instructional design projects, and providing valuable data analytics to inform strategies and decisions.
Job Responsibilities:
- Manage and curate learning assets on our client’s Learning Portal, ensuring they are up-to-date and user-friendly.
- Communicate effectively about our learning programs, keeping everyone informed and engaged with the latest developments and opportunities.
- Collaborate with instructional designers to create adaptive learning content that aligns with role-specific requirements.
- Manage metrics on utilization of assets for Learning KPI metrics reporting and use data analytics to identify learning gaps.
- Provide support and training to instructional designers on using AI tools and interpreting data analytics.
- Manage and enhance SharePoint sites, ensuring they are an effective resource for our team and well-marketed to our customer base.
Skills Required:
- Expertise in knowledge management tools and processes, such as SharePoint and learning technologies.
- Excellent organizational and project management skills.
- Ability to adapt to work priorities in response to a complex or rapidly changing environment.
- Ability to communicate effectively at all levels of the organization.
- Flexibility and ability to assimilate new knowledge and standards quickly.
- Minimum of 5+ years of experience in training, knowledge management, and instructional design, with an emphasis on AI tools & SharePoint.
Education:
- BS in Science or Engineering discipline preferred 3 – 5 years of experience in a biopharmaceutical environment.
- Training qualification (Certificate or Diploma level preferred), with experience in knowledge management and social learning skills.
About SSi People:
With over 26 years of industry experience, SSi People has built its reputation and expertise on putting people first. Everything we do works toward delivering an exceptional experience for our consultants, our clients, and our internal team. Through a genuine commitment to people in everything we do. We have developed refined processes and a stellar internal team to deliver talent quickly. More importantly, we focus on building long-term relationships, not transactions. Putting people first is just what we do well.
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