Job Title: Senior System Support Administrator
Location: Flexible (Onsite, Partial Onsite, or Fully Remote)
Work Hours: Night Shift (10 PM – 7 AM), Some Weekend Work Required
Join our dedicated and highly technical Systems Support team, responsible for supporting several government contracts. We offer a challenging and dynamic work environment where you can troubleshoot complex system issues and collaborate closely with our Customer Operations teams.
Job Summary:
We are seeking an experienced Senior System Support Administrator to monitor and troubleshoot our client's applications and production systems. This role requires strong problem-solving skills, the ability to quickly learn new monitoring tools, and experience working in a fast-paced, multi-platform environment.
Key Responsibilities:
• Monitor system performance and identify potential issues affecting applications and batch jobs.
• Provide application support, including job execution and troubleshooting.
• Investigate and resolve system failures, ensuring minimal disruption to operations.
• Analyze batch cycle performance and address execution failures.
• Verify that Production and Test environments are functioning properly.
• Identify areas for automation and process improvement in system operations.
Skills Required:
• Bachelor’s degree in Computer Science, Information Technology, or a related field OR 4 years of job-related IT experience OR 2 years of job-related experience plus an Associate’s degree in a related field.
• Experience in system support (batch job monitoring, JCL, and CICS troubleshooting).
• Proficiency in DB2 and IMS database support.
• Familiarity with system performance tools and troubleshooting techniques.
• Strong understanding of production system maintenance, structured programming techniques, and quality assurance.
• Strong communication and collaboration skills, ability to work under pressure and prioritize tasks effectively.
Preferred Skills:
• Scripting: VBA or PowerShell.
• Experience with Endevor, Freeze Frame, MQ, and Splunk.
• Basic server maintenance and distributed system knowledge.
Join us and contribute to enhancements in release management and system efficiency.
About SSi: With over 26 years of industry experience, SSi People has built its reputation and expertise on putting people first. Everything we do works toward delivering an exceptional experience for our consultants, our clients, and our internal team. Through a genuine commitment to people in everything we do. We have developed refined processes and a stellar internal team to deliver talent quickly. More importantly, we focus on building long-term relationships, not transactions. Putting people first is just what we do well.?