Job Title: Monitoring Technician
Location: Malvern, PA (Hybrid)
Join our team as a Monitoring Technician, where you’ll play a crucial role in our cardiac outpatient telemetry service center. This position offers a hybrid work model, allowing you to balance your professional and personal life.
Job Responsibilities:
- Stay updated on clinical knowledge, specifically ECG rhythm interpretation
- Review ECG recordings and related algorithm findings for clinical accuracy
- Notify Monitoring Technician Level II about ECG abnormalities according to physician notification protocol
- Ensure quality assurance of readings and reports delivered to physicians
- Assist in facilitating activation of EMS
- Answer incoming calls from patients using the WE CARE approach
Skills Required:
- Proficiency in using a computer and Microsoft Office (Word, Excel, and Outlook)
- Strong verbal and written communication skills
- Ability to thrive in a fast-paced call center environment
- Strong customer service and interpersonal skills
- Attention to detail and high level of accuracy
Education and Experience Requirements:
- High School Diploma or General Educational Development (GED)
- 6 months related experience
- Active CRAT/CCT certification or RN or Paramedic/EMT with current ACLS
About SSi People:
With over 26 years of industry experience, SSi People has built its reputation and expertise on putting people first. Everything we do works toward delivering an exceptional experience for our consultants, our clients, and our internal team. Through a genuine commitment to people in everything we do. We have developed refined processes and a stellar internal team to deliver talent quickly. More importantly, we focus on building long-term relationships, not transactions. Putting people first is just what we do well.
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