USA-Case Manager I (Clinical)

Cambridge, Massachusetts

Job Title: USA-Case Manager I (Clinical)

Location: Cambridge, MA

Are you a Spanish-speaking healthcare professional with a passion for patient care? We’re seeking a Bilingual Case Manager I (Clinical) to join our dynamic team. This role is a hybrid position, requiring on-site presence 2-3 days per week.

Job Responsibilities:

  • Establish trusting relationships with patients and families, providing education and support.
  • Manage complex patient issues, utilizing resources to overcome barriers.
  • Lead the case management process, aligning patient needs with our client’s business objectives.
  • Conduct benefit investigations and secure insurance approval for therapy.
  • Enroll qualifying patients into appropriate financial assistance programs.
  • Educate stakeholders on insurance options, limitations, and patient support services.

Skills Required:

  • Fluent in Spanish.
  • Minimum of 3+ years of experience in a healthcare or insurance setting.
  • Moderate understanding of health insurance and benefits.
  • Experience with rare blood disorders and self-injection medication is a plus.
  • Ability to work in a fast-paced, cross-functional team.

About SSi People:
With over 26 years of industry experience, SSi People has built its reputation and expertise on putting people first. Everything we do works toward delivering an exceptional experience for our consultants, our clients, and our internal team. Through a genuine commitment to people in everything we do. We have developed refined processes and a stellar internal team to deliver talent quickly. More importantly, we focus on building long-term relationships, not transactions. Putting people first is just what we do well.
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